1. General Information
The Liwaza platform is operated by Chinery SAS, a company registered in France under SIREN 938 593 290, with its registered office at 60 RUE FRANCOIS IER, 75008 PARIS.
For any questions regarding this policy or your personal data (downloading and erasing), please contact us at contact@liwaza.org.
2. Data Collection
Liwaza collects certain personal information when you use our services, including but not limited to:
- First and last name
- Email address
- Payment information (via Stripe)
- Navigation data (via Google Analytics and Microsoft Clarity)
- Academic profile information and application materials
- Test scores and preparation progress
This data is stored during the duration of your subscription (and 6 months after the end of your subscription), unless otherwise indicated by you or required for service delivery.
3. Services Offered
Liwaza offers several services to MBA and MIM candidates, including but not limited to:
- AI-powered coaching for GRE/GMAT, IELTS/TOEFL, interview preparation and GMAT preparation
- Expert profile building for top 100 business schools (FT ranking)
- Mock interview sessions for MBA/MIM admissions
- Resume optimization tools with ATS compatibility
- Essay optimization and feedback
- Community forum access and networking
- One-on-one coaching with MBA alumni and current students
- Application tracking and deadline management
Some services are free, while others require payment through our premium subscription via Stripe.
4. Subscription and Payment Policy
Subscription Cancellation:
You can cancel your subscription at any time. You'll continue to have access until the end of your current billing period.
Refund Policy:
Liwaza AI provides a comprehensive solution to help you master all the fundamentals needed to prepare a strong application profile for top graduate schools worldwide, starting with MBA & MIM programs. The success of our platform depends on your dedication to using the solution consistently (AI coach + community + coaches) to improve your GRE/GMAT scores, IELTS scores, CV, essays, and interview performance.
For this reason, we do not provide a money-back guarantee. However, we put everything in place for you to succeed, including:
- Comprehensive AI coaching and personalized learning plans
- Access to expert coaches who are alumni and current students from top business schools
- Community support and networking opportunities
- Continuous platform improvements based on user feedback
5. Success Methodology
Success with Liwaza (as demonstrated by our success stories) comes from using the solution consistently throughout your preparation period. To maximize your chances of admission:
- Use the platform consistently and regularly
- Follow the personalized learning plan generated for you
- Engage actively with our AI coach and human coaches
- Participate in the community discussions
- Trust the process and remain committed to your goals
6. Our Coaching Community
Liwaza is powered by both AI technology and a community of current MBA/MIM students and alumni who work together to help underserved candidates access top graduate schools worldwide. Our coaches are:
- Current students and alumni from top-ranked business schools
- Experienced professionals who have successfully navigated the admission process
- Experts who provide final feedback on profiles, CVs, essays, and program-specific questions
- Mentors who complement AI insights with human expertise and real-world experience
7. User Accounts and Content
Users can create an account and publish content on the platform. You can request account deletion by sending an email to contact@liwaza.org. All user-generated content is subject to moderation to ensure a respectful and secure environment.
8. Data Sharing and Privacy
We do not share users' personal data with third parties without consent. However, we may use aggregated data for research and analysis purposes. We integrate with external tools like Google Workspace, Zoom, Calendly, and Stripe for enhanced functionality.
9. Expected Outcomes
Our AI coaching is designed to help you achieve:
- 322+ score in GRE
- Band 7+ in IELTS
- Competitive GMAT scores (preparation coming soon)
- Optimized profiles for top 100 business schools (Financial Times ranking)
- Enhanced interview performance and application materials
10. GDPR Compliance
In accordance with GDPR, you can request deletion of your data or exercise your right of access by contacting us at contact@liwaza.org. We are committed to protecting your privacy and ensuring transparent data practices.